Privacy Policy

At Dishly, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, website, and related services (collectively, the "Service").

1. Information We Collect

1.1 Information You Provide

We collect information that you provide directly to us, including:

• Account Information: Name, email address, phone number, profile picture
• Social Login Data: Information from social media accounts (Google, Facebook, Apple) when you use social login
• Restaurant Information: Business details, branch locations, menu items, pricing (for restaurant owners)
• Reviews and Ratings: Content you post, including reviews, ratings, and comments
• Location Data: Your location preferences and search history
• Device Information: Device tokens for push notifications, device type (iOS, Android, Web)

1.2 Automatically Collected Information

When you use our Service, we automatically collect certain information, including:

• Usage Data: Pages visited, features used, search queries, time spent on the Service
• Device Information: Device type, operating system, unique device identifiers
• Log Data: IP address, browser type, access times, referring URLs
• Location Data: GPS coordinates, location-based searches (with your permission)

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process your registration and manage your account
• Enable social login functionality
• Send you push notifications about relevant updates and offers
• Personalize your experience and show relevant content
• Process and display reviews and ratings
• Facilitate communication between customers and restaurants
• Analyze usage patterns to improve our Service
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations and enforce our Terms of Service

3. Information Sharing and Disclosure

3.1 Public Information

The following information is publicly visible on our Service:

• Restaurant names, locations, and menu items
• Reviews and ratings you post (with your username)
• Food item descriptions and images

3.2 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• Cloud hosting and storage providers
• Analytics services
• Push notification services
• Payment processors (if applicable)

3.3 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

3.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Social Login

When you use social login (Google, Facebook, Apple), we collect:

• Provider ID from the social platform
• Name, email, phone number (if provided by the platform)
• Profile picture

This information is used to create and manage your Dishly account. We do not store access tokens or ID tokens on our servers.

5. Push Notifications

We use device tokens to send you push notifications about:

• Order updates (if applicable)
• New restaurants in your area
• Special offers and promotions
• Account-related updates

You can opt out of push notifications through your device settings at any time.

6. Data Storage and Security

6.1 Data Storage

Your information is stored on secure servers. We retain your information for as long as your account is active or as needed to provide our Service.

6.2 Security Measures

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of sensitive data in transit and at rest
• Secure authentication and session management
• Regular security assessments and updates
• Access controls and employee training

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Opt-Out: Unsubscribe from marketing communications
• Data Portability: Request a copy of your data in a portable format

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Analyze how you use our Service
• Provide personalized content

You can control cookies through your browser settings, but this may affect the functionality of our Service.

9. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our Service, you consent to the transfer of your information to these countries.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated Privacy Policy on our Service
• Sending you an email notification (if applicable)
• Displaying a notice in our mobile application

Your continued use of the Service after such changes constitutes acceptance of the updated Privacy Policy.

12. Data Retention

We retain your personal information for as long as necessary to:

• Provide our Service to you
• Comply with legal obligations
• Resolve disputes and enforce our agreements

When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal purposes.

13. Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

14. Contact Us

15. Consent

By using our Service, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree with this policy, please do not use our Service.