Account & Data Deletion
This page explains how to delete your ParkConnect account, and exactly what happens to your data when you do.
Option 1: Delete from the app (instant)
- Open the ParkConnect app and log in.
- Go to Profile → Data Privacy Settings.
- Tap Delete Account and confirm.
Your account is deactivated immediately — you're logged out everywhere and can no longer log back in with those credentials.
Option 2: Request deletion by email
If you no longer have access to the app, email us from the address on your account and we'll deactivate it for you within 5 business days.
What gets deleted, and what's kept
| Deleted immediately | Login access — the account is deactivated and can no longer sign in. |
|---|---|
| Deleted immediately | All active sessions on every device are logged out. |
| Deleted on request | Your name, email, phone number, vehicle details, and photos — permanently erased from our database when you email us to request full erasure (rather than just deactivation). We confirm by email once complete. |
| Retained | Past order records (order number, amount, date) — kept for accounting, tax, and legal record-keeping requirements, without any personal contact details attached once full erasure is completed. |
By default, tapping "Delete Account" in the app deactivates your account and blocks login immediately. If you additionally want your personal data permanently erased from our database rather than just deactivated, email us at the address above and we'll complete that within 30 days, as described above.
Questions
Reach us any time at support@parkconnect.app, or read our full Privacy Policy.